Auto Loans and Credit Unions

Do I need to be a credit union member to get an auto loan?

Most credit unions require that you become a member before you are eligible to apply for an auto loan. You will need to contact a member service representative at the credit union or visit a credit union branch for details and assistance for becoming a member.

I have a specific question about my credit union auto loan.

For loan questions the best person to speak with is a loan officer at your credit union; unfortunately, we cannot access loan accounts or personal information through this website.

How do I apply for an auto loan with my credit union?

To apply for a loan with your credit union, please click the Loan Application link under the Car Financing section of this site.

What does my credit score need to be to get a loan from the credit union?

When you apply for credit - whether for a credit card, a car loan, or a mortgage - lenders want to know what risk they'd take by loaning money to you. FICO® scores are the credit scores most lenders use to determine your credit risk. You have three FICO scores, one for each of the three credit bureaus: Experian, TransUnion, and Equifax. Each score is based on information the credit bureau keeps on file about you. As this information changes, your credit scores tend to change as well. Your 3 FICO scores affect both how much and what loan terms (interest rate, etc.) lenders will offer you at any given time. Taking steps to improve your FICO scores can help you qualify for better rates from lenders. Credit scores required by credit unions vary, as do the rates and terms they offer for different credit ratings. 

Do I have to use a preferred dealer to get an auto loan from my credit union?

You can shop at any dealer, however, the preferred dealers we offer will make the car buying experience much more pleasant and there is a better chance that they will help you complete your auto loan with the credit union.

I need my log in to access my account or loan online.

Through this website we can help you with finding a vehicle or dealer and answer any questions about buying a vehicle. Please visit your credit union’s website to access your loan or account information. To access your credit union website, simply click on their logo at the top left of this webpage and locate the home banking login from their menu options.

Dealers and Cars

How do I find out which dealership a pre-owned vehicle I am interested in is located?

To find the location of the vehicle, click on the "click here for more information" button, complete requested information and click “submit”. The dealer that has that vehicle in inventory will send you an e-mail in regards to location and who you should speak with at the dealership.

Where on the website can I get a list of preferred dealers?

From the homepage of this website, click on "Preferred Dealers" from the toolbar area. 

How do I search for used vehicles?

From the homepage of this website select used in the main search box. Fill in the specs on the vehicle you are interested in and click search. A list of pre-owned vehicles will be shown that match your criteria that you entered.

I found a vehicle I'm interested in, now what?

Click on the button that is labeled "click here for more information", fill out the information required and click “submit”.

I cannot find a vehicle Make I am looking for in the preferred, how do I find it?

The only reason a dealer make would not be listed is because we currently would not have a preferred dealer that sells the make you are looking for as new vehicles. However; all of our preferred dealers list their pre-owned vehicles and you might find a pre-owned vehicle on the website.

What are the benefits of using a preferred dealer?

This service was developed to partner “credit union-friendly” dealers and credit unions together, to provide a better car buying experience for credit union members.

I had a less than favorable experience with a preferred dealer. Who can I notify about this?

We are very confident that you will be pleased with the dealers we have in this program. However, if you had a bad experience with a preferred dealer on the Member Auto Center program we want to know about it. Please send a detailed email to email@memberautocenter.com. Please provide your name, contact information, which dealer and dealership you dealt with and which credit union you are a member of. Please keep in mind, Member Auto Center can never guarantee any experience at any dealership, but if you visit with only the listed dealership representative, we are confident your experience will be much better.